100% online practice management for DSOs and oral care practices

Easily manage the schedules of colleagues or treatment chairs side by side, and easily add collea’gues and/or chairs. This way, you always have an overview of your practice's occupancy and planning.

Keep patients on a waiting list and fill available time slots quickly when there are cancellations.

Use smart flags instead of paper post-its to jot down important information and keep a better overview of what is going on.

Customise the colours for all elements in your calendar, from appointments, time slots, chairs, to therapists. Create an overview that perfectly matches your practice's working methods and preferences. Everything is customisable, so you can see at a glance what is happening in the practice.

Patients automatically receive emails for new appointments, changes or cancellations - without you having to do anything.

Fill last-minute cancellations or no-shows effortlessly with AIQU, our smart digital assistant that ensures quick and seamless filling of last-minute vacancies.

Manage appointments, add new patients or view the occupancy of your colleagues or chairs.

Put your patients on the waiting list or easily update your waiting list as soon as a spot becomes available.

Register treatments directly from the appointment.

Process payments easily within the treatment, or let patients pay directly online via QR code on your smartphone.

Scan, upload and manage documents directly from your smartphone. 

Have patients fill in their intake in advance. At the time of the consultation, all data are automatically in the file, ready for your using.

Easily create comprehensive treatment plans, adding all necessary treatments and procedures. These treatment plans are immediately forwarded to the waiting list and calendar for an error-free administrative planning flow.

Track the status of each tooth with a clear dental chart. In it, you can see previous treatments, observations made, and what is still on the schedule for your patient.

Manage all your documents effortlessly. Referral letters, lab costs, certificates for leave of absence, reports for colleagues or specialists, you can easily compile them all, ready to send via e-mail or eBox. Drag and drop all relevant documents into the file, so everything can be found in one place. 

Create a complete care team for each patient, with colleagues, doctors, specialists and labs. This gives you a complete overview of everyone involved in the patient's care.

Configure the treatment overview and settings to your liking for each procedure. Set favourite materials or supplements per procedure for your practice or per user, so that you always work in a way that works best for you.

Our system supports the full Belgian nomenclature and all additional transparency codes, so you always work according to the correct guideline, without having to think about it

Held gives your patients a clear overview of their entire care pathway, from appointments and treatments to payments and outstanding amounts. They can see exactly where they stand and what is still pending.

With Held, your patients manage their appointments themselves, whether they want to make a new appointment or reschedule or cancel existing ones. This reduces the administrative burden for your practice and ensures that your patients are always in control of their schedule.

Held allows your patients to upload medical documents for you themselves. In addition, patients can also access relevant documents such as referral letters or certificates you made for them. Everything is securely stored and always available, without interference from the practice.

Through the Held app, it is possible to communicate with the practice quickly and easily, without any hassle. Patients receive updates and reminders, ensuring a smoother and better-informed care journey.

Payments are also easily tracked through Held, giving patients a clear overview of any outstanding bills.

Let your patients pay easily and securely using a QR code or a payment link in their e-mail. This ensures quick processing after each appointment.

For payments in the practice, we offer terminals that work with bank cards, smartphones, and smartwatches, so your patients can always pay easily and quickly on the spot.

Send payment reminders by email with a payment link to the checkout page, which solves the payment process for your patients.

All payments are directly linked to the correct patient and/or invoice and appear directly in your finance statements, making checking bank statements and manual entry a thing of the past. 

Always have your patient's correct insurance status at hand and avoid errors in the billing of your treatments.

Easily process your testimonials digitally and guarantee quick reimbursement for your patients.

Send invoices quickly and error-free via the third-party payment system to mutualities, fully integrated into your patient records for efficient and correct processing.

Always correct pricing with our eTar module integration.

Receive and send messages and documents securely and directly from Crossuite to other stakeholders in your patient's care team.

Reduce the number of no-shows with automatic reminders through different channels for appointments, so your patients are always aware of their next visit.

Send patients timely reminders to make an appointment for a routine check-up, such as annual or bi-annual appointments, without additional actions.

In case of missed appointments, follow-up emails are sent to quickly schedule a new appointment, without any extra work for you.

Send reports easily and securely to colleagues, referrers or doctors directly from the system.

Communicate easily and quickly with your patients, from appointment confirmations to appointment updates.